Returns & 30-Day Guarantee

30-day money-back guarantee

Try your Lumo risk-free. If you don't love it, you have 30 days from delivery to request a full refund, no questions asked.

How to request a return

Email us at tienda4mark@gmail.com with your order number. We'll reply with the return instructions.

Damaged or defective items

If your product arrives damaged or doesn't work as it should, send us a photo within 30 days of delivery and we'll send you a free replacement or a full refund, whichever you prefer.

Refunds

Refunds are issued to your original payment method within 14 days after your return is approved.